Terms & Conditions
Article 1 – Definitions
In these conditions the following definitions apply:
- Reflection period: the period within which the consumer can exercise his right of withdrawal.
- Consumer: the natural person who does not act in the exercise of a profession or business and who enters into a distance contract with the entrepreneur.
- Day: calendar day.
- Duration transaction: a distance contract relating to a series of products and/or services, the delivery and/or purchase obligation of which is spread over time.
- Durable data carrier: any means that enables the consumer or entrepreneur to store information addressed to him personally in a way that allows future consultation and unchanged reproduction of the stored information.
- Right of withdrawal: the option for the consumer to cancel the distance contract within the cooling-off period.
- Entrepreneur: Ecart Essentials LLC (trading as PrimeCut), the natural or legal person who offers products and/or services remotely to consumers.
- Distance agreement: an agreement in which, within the framework of a system organized by the entrepreneur for the distance sale of products and/or services, exclusive use is made of one or more techniques for distance communication up to and including the conclusion of the agreement.
- Distance communication technology: means that can be used to conclude an agreement, without the consumer and entrepreneur being together in the same room at the same time.
- General Terms and Conditions: the present General Terms and Conditions of the entrepreneur.
Article 2 – Identity of the Entrepreneur
Company name: Ecart Essentials LLC
Store Name: PrimeCut
Address: 312 W 2nd St Unit #A9173, Casper, Wyoming 82601, United States
Customer service email: support@getprimecut.com
Article 3 – Applicability
These general terms and conditions apply to every offer from the entrepreneur and to every distance contract and orders concluded between the entrepreneur and the consumer.
Before the distance contract is concluded, the text of these general terms and conditions will be made available to the consumer. If this is not reasonably possible, before the distance contract is concluded, it will be indicated that the general terms and conditions can be viewed at the entrepreneur and they will be sent free of charge as soon as possible at the request of the consumer.
If the distance contract is concluded electronically, the text of these general terms and conditions can be made available to the consumer electronically in such a way that it can be read by the consumer and easily stored on a durable data carrier.
In the event that specific product or service terms and conditions also apply, the consumer can always rely on the applicable provision that is most favorable to him in case of conflicting terms.
If one or more provisions in these general terms and conditions are at any time wholly or partially null and void or are annulled, the remainder of the agreement and these terms and conditions will remain in force and the provision in question will be replaced in mutual consultation by a provision that approximates the original as closely as possible.
Article 4 – The Offer
If an offer has a limited period of validity or is subject to conditions, this will be explicitly stated in the offer. The offer contains a complete and accurate description of the products and/or services being offered.
All offers are without obligation. The entrepreneur is entitled to change and adapt the offer at any time.
Article 5 – The Agreement
The agreement is concluded at the moment of acceptance by the consumer of the offer and compliance with the corresponding conditions. If the consumer has accepted the offer electronically, the entrepreneur immediately confirms receipt of acceptance of the offer electronically.
The entrepreneur can — within legal frameworks — inform himself whether the consumer is able to fulfil his payment obligations, as well as inform himself of all those facts and factors that are important for a responsible conclusion of the distance contract.
Article 6 – Right of Withdrawal
When purchasing products, the consumer has the possibility of dissolving the contract without giving any reason during at least 14 days. This reflection period commences on the day after receipt of the product by the consumer.
During the reflection period, the consumer will handle the product and packaging with care. He will only unpack or use the product to the extent necessary to determine whether he wishes to keep the product. If the consumer exercises his right of withdrawal, he will return the product with all delivered accessories and — if reasonably possible — in the original state and packaging to the entrepreneur.
Article 7 – Costs in Case of Withdrawal
If the consumer exercises his right of withdrawal, the cost of returning the goods shall be for his account. If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 30 days after withdrawal.
Article 8 – Price
During the period of validity indicated in the offer, the prices of the products and/or services offered will not be increased, except for price changes as a result of changes in VAT rates. Contrary to the previous paragraph, the entrepreneur can offer products or services whose prices are bound to fluctuations in the financial market and where the entrepreneur has no influence over, with variable prices.
All prices are exclusive of shipping costs unless otherwise stated.
Article 9 – Compliance and Guarantee
The entrepreneur guarantees that the products and/or services comply with the agreement, the specifications stated in the offer, the reasonable requirements of reliability and/or usability and the existing legal provisions and/or government regulations on the date of the conclusion of the agreement.
Article 10 – Delivery and Implementation
The entrepreneur will take the greatest possible care when receiving and implementing orders for products and when assessing applications for the provision of services. The place of delivery is the address that the consumer has made known to the company.
Taking into account what is stated in paragraph 4 of this article, the company will execute accepted orders expeditiously, but at the latest within 30 days, unless a longer delivery period has been agreed upon. If delivery is delayed, or if an order cannot be or can only be partially executed, the consumer will receive notification of this no later than 1 month after placing the order.
Article 11 – Payment
Unless otherwise stipulated in the agreement or additional conditions, the amounts owed by the consumer must be paid within 14 days after the start of the reflection period. In the case of an agreement to provide a service, this period commences after the consumer has received confirmation of the agreement.
The consumer has the duty to immediately report inaccuracies in payment details provided or stated to the entrepreneur. In the event of non-payment by the consumer, the entrepreneur has the right to charge any reasonable costs made known to the consumer in advance.
Article 12 – Disputes
Agreements between the entrepreneur and the consumer to which these general terms and conditions apply are exclusively governed by the laws of the United States. Even if the consumer lives abroad, disputes will be settled under United States law.
Last updated: 2024. For questions, contact support@getprimecut.com.